Customer Support

To see a list of popular and recent FAQs or to submit a customer support ticket about technical, billing, or any other issues, please visit our knowledge base.

To contact Lycos Customer Support team via email, send your request with a detailed description to support@support.lycos.com.

Copyright & Abuse

If you believe that your work has been copied in a way that constitutes copyright infringement, or that your intellectual property rights have been otherwise violated, please e-mail copyright@lycos-inc.com. For more information on copyright infringement on the Lycos Network, please visit the Abuse and Copyright/IP Info page.

To report potentially vulgar or offensive materials, or other materials that may violate the Lycos Network Terms of Service, please e-mail the URL of the offending site to abuse@lycos-inc.com. For more information on what constitutes abuse on the Lycos Network, please visit the Abuse and Copyright/IP Info page.

To report potentially offensive advertisements on the Lycos Network, please submit a support ticket through cshelp.lycos.com with the following details:

  1. Screen shot of the ad
  2. Name of the advertiser
  3. Product (i.e. Gamesville, Tripod, Angelfire)

Advertising, Marketing & Business Development

  1. Advertising inquiries and opportunities: advertise@lycos-inc.com.
  2. Marketing and media relations: marketing@lycos-inc.com.
  3. Content, sponsorships, and search syndication inquiries: business_development@lycos-inc.com.

Legal & Permissions

Official court orders may be faxed to the General Counsel, Legal Department at 781-370-2768 and mailed to Lycos, Inc., 52 Second Avenue, 4th Floor, Waltham, MA 02451. Corporate Directory: 781-370-2700

If you are seeking permission to use any Lycos trademarks, logos, service marks, trade dress, slogans, screen shots, or copyrighted designs, then please e-mail permissions@lycos-inc.com.

Request for Removal from Search Results

Lycos is not the source of any listing being included in our search results. We work with Yahoo! who provides us with the search feed, which we display on our website. If you wish to permanently delete your listing from our search results, please contact Yahoo! directly to have the listing removed. Click here to check out more information about managing your listings in Yahoo! search results . Click on Deleting URLs link under the Using Site Explorer section and follow instructions.